Sample Script Pack
This fictional example shows the kind of script, follow-up message, and documentation note Cabinet creates for a difficult workplace conversation.
Fictional example. Your script pack will be generated from your own situation.
Fictional scenario
A manager needs to give feedback to a direct report who gets defensive whenever feedback is raised. In the last conversation, the employee said the feedback was unfair and shifted the conversation toward what other team members were doing. The manager wants to stay calm, avoid debating, and reset expectations clearly.
PDF sample
60-second prep card
I want to talk about a pattern I noticed in our last feedback conversation and reset how we handle feedback going forward.
I hear you, and I want to bring us back to the specific behavior and the expectation from here.
You always get defensive when I give you feedback.
If They Push Back
I hear that you do not agree. I am not asking for instant agreement. I am asking that we talk through the specific example and agree on the expectation going forward.
Met with the employee to discuss expectations for feedback conversations. Reviewed that the prior conversation shifted from the specific feedback to fairness concerns and comparisons with other team members. Clarified that future feedback conversations should stay focused on the behavior, impact, and next action. Employee shared concerns about fairness. Manager invited context and reiterated expectation for productive feedback discussion.
This sample uses fictional details. Cabinet can build a script pack from the conversation you are preparing for.
Build my own script