Sample Script Pack

Sample Script Pack: Poor Performance Conversation

This fictional example shows the kind of script, follow-up message, and documentation note Cabinet creates for a difficult workplace conversation.

Fictional example. Your script pack will be generated from your own situation.

Fictional scenario

A manager needs to address inconsistent work over the past month. The employee missed two internal deadlines, created rework for the team, and did not communicate early when they were behind. The manager wants to be supportive while making the expectation clear.

Audience
Direct report
Tone
Supportive and clear
Goal
Reset expectations and agree on next steps

PDF sample

Preview the structure before opening the PDF

Open PDF in new tab

60-second prep card

Move from vague concern to clear expectations, support, and next steps.

Opening line

I want to talk about the gap I am seeing between the expectation and what has happened over the past month.

Anchor phrase

My goal is to be clear about the expectation and make sure you know what support is available.

Do not say

You need to do better.

Expectation Reset

What changed

Say this

The change I need is earlier communication and more consistent follow-through on internal deadlines.

Documentation note excerpt

Met with the employee to discuss recent performance concerns. Reviewed inconsistent work over the past month, including two missed internal deadlines, rework needed by the team, and lack of early communication when work was behind. Clarified expectations for meeting internal deadlines, communicating early when at risk, and using support before quality or timing issues escalate. Discussed support options and agreed on an earlier progress check before the next deliverable.

What this sample includes

  • 60-second prep card
  • Full staged talk track
  • Tone options
  • Scenario-specific responses
  • Follow-up message
  • Documentation note
  • What not to say
  • Final checklist

Need a version for your exact situation?

This sample uses fictional details. Cabinet can build a script pack from the conversation you are preparing for.

Build my own script